Shipping Policy
Last updated: [EFFECTIVE DATE]
We ship to adults 21 and older within the United States, to locations where our products are permitted.
Where we ship
We ship to addresses in the United States. We do not ship internationally.
Hemp laws differ by state and change often. We currently do not ship to: [RESTRICTED STATES / LOCALITIES, CONFIRM WITH COUNSEL]. If a location becomes restricted after you place an order, we will cancel the order and refund you in full.
Processing time
Orders placed by [CUTOFF TIME] [TIME ZONE] on a business day usually ship within [1–2] business days. Orders placed on weekends or holidays are processed the next business day. You will get an email or text with tracking once your order ships.
Shipping methods and rates
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard | [3–7] business days | [$X.XX], free on orders over [$XX] |
| Expedited | [2–3] business days | [$X.XX] |
Delivery estimates start once your order ships and are not guaranteed. Carrier delays, weather, and holidays can affect timing.
Age verification on delivery
We may require an adult signature (21+) on delivery for some orders or locations. If no one is available to sign, the carrier will usually leave a notice or hold the package for pickup.
Address accuracy
Please check your shipping address before you place your order. We are not responsible for orders sent to an address entered incorrectly. If you notice a mistake, call us right away at [PHONE]; we can update the address only if the order has not shipped yet. Packages returned to us because of an incorrect address can be reshipped once the shipping cost is paid again.
Lost, stolen, or damaged packages
If your tracking shows delivered but you cannot find your package, check with neighbors and your building or mailroom, then call us within [7] days of the delivery date. If your order arrives damaged, call us within [7] days of delivery and keep the packaging. We will work with the carrier and, where appropriate, send a replacement or issue a refund.
Questions
Call us at [PHONE]. See also our Returns & Refunds Policy.